Billing & Credit Packages
Buy a credit package from the Billing tab of your dashboard: no subscription, credits never expire, larger packages include bonus credits, and every paid action shows its cost before you confirm. Auto-Refill can top you up automatically.
NitroShock has no subscription. You buy a credit package once, credits never expire, and you spend them only when you run something that costs credits. The cost is always shown before you confirm. Many tools are free and use no credits at all.
Credit Packages
Credits come in a range of package sizes, and the larger packages include bonus credits, so each credit costs less the more you buy. Every package unlocks every tool; nothing is held back for bigger buyers. The current packages are listed on the Billing tab of your dashboard and on the pricing page.
New accounts start with free credits that work on any tool, with no card required, so you can try the platform before buying.
Buying Credits
- Open your dashboard and go to the Billing tab.
- Under Add Credits, click Buy Now on the package you want.
- Enter your card details in the secure payment window and confirm.
The credits are added to your balance straight away and you get a confirmation email.
Payment. NitroShock accepts credit and debit cards, charged in US dollars. Payments are processed by Stripe; NitroShock never sees or stores your full card number. If you pay with a card issued outside the US, your bank handles the currency conversion and may add its own fee.
Who can buy. On a solo account, you. In an organization, only administrators can buy credits and change billing settings. Managers can see the Billing tab read-only, and users do not see it.
How Credits Are Spent
Each paid action shows its cost before you confirm, so you are never charged without seeing the price first. Credits are used when you, for example:
- run rank checks (per keyword checked, including scheduled checks)
- crawl a site in a Site Audit (per page crawled)
- run a fresh keyword research search (results cached within the last 30 days are free)
- generate AI content
- run a backlink scan
Generating a report is free. The only report option that uses credits is Run a fresh site audit before sending on a scheduled report, which charges for the audit.
Where to see your balance. Your balance shows in the site header on every page and links to the Billing tab, which also shows how many credits you have used this month.
Transaction History. The Billing tab lists every purchase, charge and refund of credits. You can filter by type and date range, sort the columns, and export the list to CSV.
Auto-Refill
Auto-Refill buys a package for you when your balance runs low, so scheduled rank checks and audits never stop for lack of credits.
To set it up, go to Billing, then Auto-Refill:
- Click Add Payment Method and save a card. (You can replace it later with Change Card.)
- Turn on Enable Auto-Refill.
- Choose when to refill under Refill when credits fall below, either one of the preset levels or a custom number.
- Pick the package under Auto-purchase package and click Save Settings.
NitroShock checks balances every hour. When yours is at or below your level, it charges your saved card for the chosen package and emails you that credits were added. If the card is declined, Auto-Refill switches itself off and emails you so you can update the card. Only administrators (or the owner of a solo account) can change Auto-Refill.
Teams and Shared Credits
In an organization, members spend from the organization's shared credit pool, so there is one balance for the whole team and no per-seat fee. Add people from the Team tab; their usage shows in the team's credit usage and in Transaction History.
Running Out of Credits
Nothing is locked when your balance reaches zero. Your projects, ranking history, audits, reports and content all stay viewable. Actions that cost credits are refused until you top up, and scheduled rank checks pause until credits are added.
To get a warning before that happens, set a Low Credit Alert in Settings; NitroShock emails you once when your balance drops below it.
FAQ
Do credits expire?
No. Credits stay in your account until you use them.
Can I get a refund?
Purchases are final, because you can try everything with free credits first. Billing mistakes are always fixed: a duplicate charge, a charge that does not match the price shown at checkout, credits that were paid for but not delivered, or an unauthorized charge. See the refund policy and email support@nitroshock.ai.
Can I get an invoice or receipt?
Every card payment, including Auto-Refill top-ups, sends a receipt by email from our payment processor, Stripe. Transaction History can also be exported to CSV for your records. NitroShock does not issue separate invoices; if your accounts team needs something more, email support@nitroshock.ai with the date of the purchase.
Can I move credits to another account?
Not yourself. If you need credits moved, for example when a client takes over a project, contact support.
Is there a monthly fee?
No. You only pay when you buy credits, and a purchase only happens automatically if you turn on Auto-Refill.